21 Comments

  1. AlanFromLA
    July 18, 2012 @ 11:30 am

    Tomme Arthur is an arrogant clod and makes terrible beer. The fact that he recently “crashed” a tasting (that they clearly state was a ruse, designed in-house) speaks volumes. Ego. Maniac.

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  2. levitation
    May 24, 2011 @ 4:03 pm

    Back off Tomme, he is one of the finest brewers in the world.

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  3. Arbiter
    May 14, 2009 @ 6:31 pm

    Mike
    “Hey Doyle, bite me. Show me where I disagree with you about your issues. Show me where I make any mention on the issues or dealings you have had with Lost Abbey.” Uh, I made a little joke about your honest-but-dick-riding-and apparantly made-out-of-ignorance(by your own admittance in this post, no less)-post and then moved on…..

    “For the record I have no knowledge of the situation surrounding Angel’s Share.”
    Thank you for admitting your ignorance on the content of the bulk of my post.

    “I am not affiliated with Lost Abbey in any way.”
    Great. No one actually thought you were. It was just a snide joke.

    “I am a member of a San Diego area home brew club.”
    Good for you. This should make it easier for you to understand that what was done with the AS was not just a mistake (completely forgivable), but unethical in the way it was sold in a knowingly sub-standard state.

    “And my official title is Engineer for a large aerospace company.”
    Uh…good for you. No one really thought you worked for LA, but thanks for attempting to talk yourself up. Don’t I feel small now….knowing how big and important you are and all!

    “After reading you first pissy little post I thought I would post up my experiences.”
    Ah….a post that directly dealt with the topic at hand is “pissy” because it didn’t conform to your (admittedly) uninformed view of Tomme and LA?? Then again, I did make a snide joke towards you….more snarky and ass-hole-ish than pissy….but on those grounds, I’ll let let you slide with calling it “pissy”…..see how fair I am?

    “If you can’t handle the fact that some people aren’t involved or support your obvious campaign of hatred towards Tomme go throw a temper tantrum in the corner.”
    I thought you acknowledged that you didn’t know of or disagree with me about my issues? Seems like you are backtracking a bit. Shame. I thought you were at least approaching passable until now. I guess expecting (formerly?) well respected names in the craft-beer world to behave honestly and ethically makes me a “temper tantrum” thrower….

    “Your disturbing the rest of us that are trying to enjoy our beers.”
    Begging your pardon fine sir. In the future I will try to avoid disrupting your beer time fantasy-land with tales of reality….

    P.S. Yeah, I’m being an ass now……give yourself a well deserved pat on the back for bringing it out of me! I’d buy you a beer if I could……just not an LA AS….those suckers cost 30 bucks!! 😉

    Reply

  4. Arbiter
    May 14, 2009 @ 3:33 pm

    B$-
    “Bottom line, as someone who is a beer geek and not affiliated with Lost Abbey at all, I’m sick of the whining and moaning. Be smarter next time, don’t believe hype, and all that other stuff your parents would have told you back in the day. Y’all need to grow up.”

    You seem to be at odds with your own position. How do you think beer geeks get educated about the quality level of a rare, premium-price point product?? Well, they go online and read reviews, opinions, etc. about the beer and the brewery. Guess what all of this “whining” is? People giving their reviews and opinions of this beer and this brewery (and in this case, the brewer too..)!!!!

    While you may be sick of reading these “bashing” posts, they are indeed providing a great deal of information for fellow beer-geeks to arm themselves with before buying……in other words, they’re allowing others to “be smarter” by defusing the LA/Tomme Arthur hype, “and all that other stuff YOUR parents should have told you back in the day”…..furthermore, they are providing a service that is very helpful to many others…..and doing this all unpaid (and at the expense of their time and effort)…..
    How very grown up!

    I agree with the poster “Daniel” above when he says that these honest reviews are a “classy extension of the notion of caveat emptor, where fellow consumers are essentially looking to watch each other’s backs and let them know when a business isn’t cutting the mustard.” Kinda’ makes you wonder why some folks seem so intent on wanting the “bashers” to pipe down….

    Reply

  5. Mike
    May 14, 2009 @ 3:20 pm

    Hey Doyle, bite me. Show me where I disagree with you about your issues. Show me where I make any mention on the issues or dealings you have had with Lost Abbey.

    For the record I have no knowledge of the situation surrounding Angel’s Share. I am not affiliated with Lost Abbey in any way. I am a member of a San Diego area home brew club. And my official title is Engineer for a large aerospace company. After reading you first pissy little post I thought I would post up my experiences. If you can’t handle the fact that some people aren’t involved or support your obvious campaign of hatred towards Tomme go throw a temper tantrum in the corner. Your disturbing the rest of us that are trying to enjoy our beers.

    Reply

  6. JohnG
    May 14, 2009 @ 9:30 am

    If Tomme is not the majority shareholder in Lost Abbey he should never be allowed to speak for the business as he is very bad at it.
    Beyond that, when you charge premium price you are obliged to deliver premium product. I’ve had far too many PP/LA beers that were problematic (along with some that were very good), so I long ago voted not to give my dollar to a company as unreliable as PP/LA. Interesting that so many beer knerds are willing to hang in there.

    Reply

  7. Joris P.
    May 14, 2009 @ 9:21 am

    I’ve visited Port Brewing, and sampled many of Tomme’s creations. There’s none I wouldn’t try immediately again, with much gusto, and some were simply made in heaven.
    I wish we had a number of brewers in Belgium, thé beercountry, hè, that would allow themselves the possibilities to do and experiment with beer like Tomme does. That this requires, in the first place, money, is self-evident. A product, made with a lot of effort, is higher priced. If you’re not prepared to pay for that, don’t.
    I don’t know the batch you’re talking about, so I have no idea how it is. But, knowing Tomme, if he say’s it’s how it ought to be, then that suffices for me. Maybe give it some lagering time.

    And who needs carbonation? I need taste.
    More power to the Lost Abbey,
    Joris from faraway Belgium

    Reply

  8. B$
    May 14, 2009 @ 9:04 am

    You guys are unbelievable. You’d think by reading the comments that the article is a super left-reaching political diatribe! This “For us or against us” mentality is just stupid. One of the above posters is correct in asserting that we’re all customers, and another that we should vote with our dollar. However, think about this for one second, if you’re going to invest $30 in a bottle of beer, shouldn’t you do your homework before jumping in head first? I’m a hardcore beer geek myself that believes others who buy the beer based upon hype alone and not well-rounded research can ONLY blame themselves. It’s one thing if Tomme is tying you down, beating you up, taking your wallet, then pouring bad beer down your throat; it’s another if you buy a bottle blindly and complain when it’s not what you expected. Oh yeah, and research doesn’t extend to “Holy Cow, this beer is rated in the top 20 on beer advocate, I should buy some!” but rather to reading the individual reviews and the flavor profiles. After all, think of all the complaining someone would do if they were a hardcore beer geek that didn’t like belgian beer and was handed a bottle of Westy 12 only to pour it down the drain?

    Tomme’s right. As a craft beer brewer, he has to take the good with the bad. Of course everyone’s going to whine and moan about the demise of their $30, but y’all should just get over it. I live close to one of the world’s foremost beer bars and their policy on not liking beer is “Sorry, we won’t give refunds if you don’t like what you ordered. You should have done your homework.” I wish people would take this into account. Really? Y’all expected an English Barleywine to be shooting out of the bottle with carbonation? Give me a break… Barleywine is one of my favorite style ales and I’ve never, ever cracked a bottle to anything approaching normal, let alone significant carbonation.

    Bottom line, as someone who is a beer geek and not affiliated with Lost Abbey at all, I’m sick of the whining and moaning. Be smarter next time, don’t believe hype, and all that other stuff your parents would have told you back in the day. Y’all need to grow up.

    Reply

  9. keith
    May 14, 2009 @ 8:03 am

    I have met tomme multiple times at the brewery, at GABF, and in seattle. He has always been very nice person and willing to talk about anything. Lost Abbey makes some kick ass beers. One thing I was wondering about was if the new brandy angle share is so terrible why does it constantly get high ratings on beer advocate and ratebeer? Could it better, ya, but People really need to grow up and not call brewers and others “arrogant prick” and “piece of shit”. Constructive critism is much better. Plus there are way worse beers out there to bitch about.

    Reply

  10. Loren
    May 14, 2009 @ 6:17 am

    What a soap opera of epic proportions. Bottom line: vote with your dollar. If the product sucks don’t buy it and the sucky product will go away. Apparently they’re still in business…and growing too? So…not everyone thinks the product sucks I guess.

    Will the problems get fixed or will Tomme laugh all the way to the bank? Doesn’t matter it seems.

    Reply

  11. Nitrogen
    May 13, 2009 @ 11:33 pm

    ….those that fail ‘only’ seven times out of ten attempts will be the greatest in the game. (Ted Williams) (http://www.baseball-almanac.com/hitting/hibavg1.shtml)

    Thank you for expecting every batch to be a world class home run, as I have had the pleasure of tasting so many.

    Your repeated request that you be personally contacted should anyone have issues is world class.

    Reply

  12. RoverTingle
    May 13, 2009 @ 9:43 pm

    Turds question: “Who. Gives. A. Fuck.”

    Answer: People. Who. Don’t. Like. Getting. Screwed. Over. Or. Seeing. Other. Decent. People. Getting. Screwed. Over. And. People. Who. Don’t. Want. Craft. Beer. Taking. Black. Eyes. Like. The. One. Tomme. Is. Giving. It. Right. Now.

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  13. Turd Ditch Voyeur
    May 13, 2009 @ 6:41 pm

    Who. Gives. A. Fuck.

    Reply

  14. Daniel
    May 13, 2009 @ 5:37 pm

    Hey DOSiR, perhaps you should be the one to STFU, no? This isn’t about what Tommie can or can’t do, and it isn’t about what Lost Abbey has accomplished, and amazingly, it isn’t about a “mistake” per se….if it were a mistake that were appropriately acknowledged and addressed, all could have been fairly quickly forgiven…..but that isn’t where this sordid little tale has taken us- it’s about a brewery (ie, Tommie) gouging it’s loyal customers with a knowingly sub-standard beer, and then absolutely refusing to acknowledge, apologize, and make things right. Beyond that simple business ethics failing, Tommie instead chooses to treat the wronged as if they are the enemy. That sir is where the true “rudeness” lies. To explicitly warn present and potential future customers of this gutter-level customer appreciation is not “whining,” “bitching,” or “rude,” but rather a classy extension of the notion of caveat emptor, where fellow consumers are essentially looking to watch each other’s backs and let them know when a business isn’t cutting the mustard.

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  15. DOSiR
    May 13, 2009 @ 5:16 pm

    I think what he is saying… is get over it already. I can’t believe how rude a few people are that keep bashing Tomme over something that probably isn’t directly his fault!

    The brews I have had are absolutely amazing, and stand out as some of the best… and I suspect that they will only get much much better.

    To all those bitching and whining… do what Lost Abbey has accomplished in 3 years without a minor setback… brew as good a beer… and get back to me! Otherwise stfu and get a life. Off to drink an Older Viscosity…

    Reply

  16. Doyle
    May 13, 2009 @ 4:39 pm

    Hey Mike, what is your official position title for Lost Abbey?

    “In doing so, we angered many consumers who felt we let them down. Apologize? I grew up playing baseball and have a competitive streak in me that goes way back. If a pitcher brushes back a hitter by knocking him to the ground, he dusts off the dirt, digs back in the box and stares down that pitcher as if to say “I have this covered.” We took a ton of punches in the online beer community. We’ve brushed ourselves off and are digging back in so to speak. We have to. It’s the only way to stare down this issue and move forward.”

    So basically, this douche-nozzle views the PAYING CUSTOMERS he pissed off by knowingly selling a crap-product-at-ultra-premium-pricing as ENEMIES, not as people whom he has wronged……..wow. What a piece of work.

    I agree with Venomsbitch…..why anyone would want to buy beer from this arrogant prick is beyond me. Given his “fuck you” attitude towards wronged customers and exorbitant pricing, Lost Abbey clearly does not deserve the benefit of any doubt in the future.

    Reply

  17. Mike
    May 13, 2009 @ 11:05 am

    Tomme is an amazing brewery and good guy. Lost abbey stands out in a craft beer market containing many world class breweries. I have been to the brewery and the staff and attitude is friendly and fun.

    I have never been disapponted by any beers from lost abbey or port brewing, and I expect this to continue.

    Reply

  18. Venomsbitch
    May 13, 2009 @ 8:50 am

    “I answer my email religiously and if you send me a message (even complaints) we will get to the bottom of the problem.”

    Would that be before or after Tômmé stares them down?

    Why anyone would want to buy beer from this arrogant prick is beyond me – even if he gets lucky and hits a homerun. Its only beer – there are hundreds out there just as good or better made by people who stand behind their product and treat their customers with respect.

    At this point he is better off just keeping quiet. Every post or interview just solidifies my – and other long-time beer geeks – view of who Tômmé is as a man and just angers more and more customers. The whole Tômmé/PP/LA debacle is a scar on craft brewers and craft beer everywhere and hopefully the new tickerati out there comes to realize there is more to craft beer than just what’s rare and stop supporting this brewery based on principle. Its breweries like these who jumped on the bandwagon hoping for big profits but couldn’t deliver quality that failed in the 90’s – and another shakeout is looming on the horizon…

    Reply

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